Our Knowledge-based AI chatbot risk report reveals crucial gaps in compliance, data confidentiality, accuracy, and sustainability. These vulnerabilities, including inconsistent output and data breaches, must be addressed for safe, compliant enterprise deployment.
Generated through the AIQURIS Risk & Quality Management Platform, this report analyses risk across the following areas:
- Legal Compliance: Internal data exposure and unclear licensing terms pose risks under data protection and cybersecurity laws (e.g. PDPA, GDPR)
- Security & Reliability: Inconsistent outputs and weak handling of out-of-scope queries compromise chatbot reliability and repeatability
- Ethics & Privacy: Insufficient protections for personal data can result in regulatory breaches and reputational harm
- Performance Integrity: Limitations in processing flawed or outdated inputs lead to incorrect results and erosion of trust
- Sustainability: Inefficiencies in resource use raise operational costs and may undermine long-term AI adoption strategies
- Safety: Not applicable to this chatbot type, as there are no physical system interfaces
While safety isn’t applicable to this chatbot type (as there are no physical system interfaces), understanding these critical areas is vital. Download the report to gain insights that’ll help your organisation develop effective mitigation strategies for a secure, compliant, and efficient knowledge-based AI chatbot deployment.
